Terms and conditions
Right now we do NOT ship to Norway
General informationBy accessing and using www.JFRSWEDEN.COM (or ‘website’) and the products and services available on this website, the consumer (‘you’) agree to the terms and conditions outlined.
You must be over the age of 18 to place an order or have approval by a guardian. All orders are placed online. We cannot guarantee all products shown on the website are available in stock. In such situations will we contact you immediately to find a solution. All material on the website is protected by copyright law and may not be used elsewhere without permission.
Shipping and DeliveriesInternational shipping costs €3 for standard delivery (3-10 business days). Free shipping on orders over €70.
We are not responsible for postal delays or failures carried out by shipping services or other external factors causing those delays.
If your order contains a product that requires a longer delivery time then the rest of the order will be included in that delivery. If you have not received your order within 10 business days after you have received your digital order confirmation, it is important you email us.
By law, deliveries outside the EU requires that item description and value be indicated on the package. It is therefore your responsibility to account for any tax, customs or additional fees required by your individual country and can otherwise lay dormant in your respective country’s customs service if action is not taken.
Unclaimed DeliveriesOrders that are not retrieved, that are then returned to us are not eligible for return or refund and we bare no responsibility for those deliveries.
Payment and PricingAll prices are are inclusive of VAT (where applicable). Once you have finished your order, you will receive a confirmation via email. Cancelation is not aloud after the order is completed. It is your responsibility as the buyer to indicate the correct address.
Returns and ExchangesAs a private consumer you have the right to cancel and return the purchase within 30 business days under existing consumer protection legislation.
Send the item back in the same state, preferably in the original packaging. You have the right to open the package and try the product provided that the product allows for it.
For hygienic reasons, we can not accept returns on earrings and makeup where the seal is broken or lingerie and swimwear where the hygiene wrapping is removed. Your rights as a customer to return goods starts from the time you receive the goods.
You as the consumer is responsible for the shipping costs. If the returned goods are not in the described state, JFRSWEDEN.com is then entitled to deduct an amount equal to the product's depreciation compared to the product's original value of the return amount.